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Delivery methods and fees |
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Goods are delivered every Tuesday
and Friday.
(During national holidays or in the event that a
typhoon signal no. 8 or above is hoisted, or in
case of black rainstorm warning signals, the delivery
service will be otherwise arranged ) |
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Free delivery for all orders over
a specified amount. |
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You can also self-collect your order
(a special 10% discount will be granted(Members Only), except for promotional or discounted
items). |
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Please call us to arrange for the
pick-up time. |
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| Address: |
Unit A, 6/F., Selwyn Factory Building, 404 Kwun Tong Road, Kwun Tong, Kln., H.K. |
| Telephone: |
(852) 2512 2720 |
| Office hours: |
Monday - Friday 10:30 a.m. to 7:00 p.m.
Saturday 10:00a.m. to 4:00 p.m. |
| Closed on Sundays and National
Holidays |
|
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Free
delivery service areas and minimum order
amount |
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HK$500 or above (MTRItineraries only) |
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If the order amount is less than minimum
amounts stated above, an additional service fee
of HK$50 will be charged for delivery. |
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Additional fees for delivery to several
distant areas (such as islands, TCL, Tuen Mun, Yuen
Long, Sai Kung...) and in case of difficult deliveries
(i.e. staircases). For additional information, please
contact our customer hotline at (852) 2512 2720. |
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Overseas delivery service |
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Shipping methods: |
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1.FedEx International premium services
2.Hong Kong Speed Post |
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Time: |
Upon receipt of payment (including delivery fees)
and according to the destination, goods shall arrive
within three to five working days. If some of the
ordered goods are out of stock, you will be notified
by e-mail. |
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Remarks: |
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- Customers are solely responsible for additional
fees related to local import taxes, customs
and further additional fees. For detailed information
please contact your local customs department.
- For all overseas orders, no return of goods
and/or refund will be possible.
- For all orders that need to be shipped, advance
payment must be made.
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All registered
Ecoland members who have accumulated 5,000 points
(HK$1 = 1 point) will receive a gift voucher worth
$50 for future Ecoland purchases, upon email notification.
The gift voucher will be delivered by post. You
may collect the voucher in person by showing your
membership card. Please call to arrange for an appointment.
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